This policy was last updated 14/11/2023
The website www.earlyemu.com and Early Emu emails and newsletters are published by Gradient Symphony PTE. LTD (Gradient Symphony). In this policy, “us” “we” or “our” means Gradient Symphony.
This Privacy Policy is intended to explain our obligations as a service provider and your obligations as a consumer in connection with our collection, use, disclosure, retention and protection of your personal information. Please read it carefully. This Privacy Policy applies to this website and all services we provide, including any online products, and any other applications or services we may offer. For the purpose of this Policy, we refer to them as our ‘Services’.
We are bound by the Singaporean Privacy Principles contained in the Personal Data Protection Act (PDPA) and any other applicable data protection laws.
Gradient Symphony takes its obligations under the Singaporean Privacy Principles as contained in the Personal Data Protection Act (PDPA) very seriously, and has implemented practices, procedures and systems to ensure we comply with those laws.
When we refer to ‘personal data’ or ‘personal information’ in this Policy we mean identifiable information relating to an individual. Examples include your name, email, address, telephone number, bank account details, payment information, professional or employment-related information, financial account information, commercial information, visual information, and internet activity information. If you can’t be identified (for example, when personal data has been aggregated and anonymised) then this notice doesn’t apply.
We may collect the following types of personal data or information:
We may collect these types of personal information either directly from you, or from third parties.
When you visit our websites, we or our business partners may also collect information about your use of those websites or apps (usage data) through the use of cookies and other tracking software. This usage data enables us to provide you with an improved and more effective and personalised service, keep track of the products and services you use, analyse trends, measure transaction and search patterns, administer our website, diagnose problems, test and improve the quality of our products and services, gather broad demographic information and enable us to conduct targeted online advertising.
You can manage the use of cookies on your computer or mobile device. If you do not wish to receive cookies you can set your browser so that your computer or device does not accept them. You can also clear stored cookies from that browser or device at any time. Please note however that blocking cookies may affect your browsing experience and result in our services not operating as efficiently or effectively as they could.
The usage data we collect and use in cookies is generally not of itself personally identifiable information but if it is linked to personal information about an individual, it may become personally identifiable usage data. In those circumstances we will treat that usage data as personal information and only use it in accordance with our Privacy Policy.
We hold, use and disclose your personal information for various purposes relating to our business, which include the following:
When you visit or use some parts of our websites and/or Services we might ask you to provide personal information to us. For example, we ask for your contact information when you sign up for an account or subscription; post content, including any articles, comments, or interaction with other users’ content; contact us with questions or request support.
If you purchase Services, you may need to provide us with payment and billing information, such as your credit card details and billing address. In order to use certain parts of the Services, you also provide us with information about individuals, such as their names and email addresses. We use and process this information to provide the Services in accordance with your instructions.
If you don’t want to provide us with personal information, you don’t have to, but it might mean you can’t use some parts of our websites or Services.
We collect some information about you automatically when you visit our websites or use our Services, like your IP address and device type. We also collect information when you navigate through our websites and Services, including what pages you looked at and what links you clicked on. This information is useful for us as it helps us get a better understanding of how you’re using our websites and Services so that we can continue to provide the best experience possible (e.g., by personalising the content you see).
Some of this information is collected using cookies and similar tracking technologies. This information will be considered personal information where we can link this information to your account or to an identifiable individual.
If we receive your personal information from a third party without having asked you for it, then within a reasonable time, we will determine whether we could have collected it in the ways outlined above. If we determine that it could not have been collected in one of those ways and it is legal and reasonable to do so, then as soon as practicable we will:
You are not obliged to provide your personal information to us, but if you choose not to do so, then we may not be able to provide some or all our Services to you. You may however use a pseudonym during some interactions and where it is not necessary for us to identify you. For clarification on circumstances where you must identify yourself, please contact us. You may use a pseudonym or not identify yourself when making such a request
We use a third-party intermediary to manage credit card processing. This intermediary is not permitted to store, retain or use your billing information for any purpose except for processing credit card payments on our behalf.
We will not adopt a government related identifier as your identifier unless we are required or authorised by law or it is reasonably necessary to verify your identity for the purposes of our activities or functions or necessary to fulfil our obligations to an agency or authority.
We will take such steps (if any) as are reasonable in the circumstances to ensure that your personal information we collect, use or disclose is accurate, up-to-date, complete and relevant.
Our websites are hosted in the Cloud and managed and provided by Amazon Web Services (AWS) in the United States.
For details on what AWS uses to protect your data, visit:
https://aws.amazon.com/compliance/data-privacy-faq/We take reasonable steps to ensure that any overseas recipients of your personal information do not breach the privacy obligations relating to your personal information. These overseas recipients may be required to disclose information we disclose to them under a foreign law. In those instances, we will not be responsible for that disclosure.
Your personal information will only be retained for as long as it is reasonably necessary to fulfil the purposes for which it was collected or as required for a legal, accounting or reporting purpose.
We may collect, hold, use and disclose your personal information to send you marketing communications about our product and services and the products and services of our business partners that you may be interested in. We may do this through mail, phone, SMS, social media, email, app notifications and advertising through our websites or third-party websites.
We will always provide a simple means for you to “opt-out” from receiving direct marketing, which typically involves an “opt-out”, “unsubscribe” or “manage subscription preferences” link on emails.
If at any time in the future you do not want us to send you direct marketing material, then you can simply inform us using the contact details below at the end of this policy.
If you receive communications from us that you believe have been sent to you other than in accordance with this Privacy Policy, or in breach of any law, please contact us using the details provided below.
Your personal information will not be shared or disclosed other than as described in this Privacy Policy.
There will be times when we need to share your personal information with third parties. We will only disclose your personal information to:
It’s your personal information and you have certain rights relating to it.
You may request access to any personal information we hold about you by contacting us. You may also contact us to request that we delete information that we hold about you or that we delete your account. We will respond to your request within a reasonable period. We will give access in the manner you have requested if it is reasonable to do so. We will not charge for simply making a request and will not charge for making any corrections to your personal information. However, depending on the nature and scope of the personal information you have requested, we may charge you a reasonable fee to provide access to this information.
If you make an access request, we will ask you to verify your identity. There may be instances where, for legal reasons, we cannot grant you access to the personal information we hold. For example, we may need to refuse access if granting access would interfere with the privacy of others, or if it would result in a breach of confidentiality. If that happens, we will give you written reasons for any refusal and information on how you can complain about the refusal.
We take reasonable precautions to ensure that the personal information we collect, hold, use and disclose is correct, complete and up-to-date. However, the accuracy of that information depends to a large extent on the information you or others provided to us. If you believe that personal information we hold about you is incorrect, incomplete or inaccurate, then you may request us to amend it. We will consider if the information requires amendment. If we do not agree that there are grounds for amendment, then we will add a note to the personal information stating that you disagree with it. We will also give you written reasons for any refusal and information on how you can complain about the refusal.
Users or subscribers to our websites or other media will generally be able to access and update their details online. We request that you keep your information as current as possible so that we may continue to improve our service to you.
If you have a concern or complaint relating to our handling of your personal information or any breaches of the Personal Data Protection Act (PDPA), please send a written note outlining the nature of the complaint to using the contact details below at the end of this policy.
We will endeavour to respond to your complaint within 10 business days of receipt. If unresolved, the complaint may be referred to an external complaints resolution entity and finally, if necessary, taken to the Personal Data Protection Commission (PDPC) Singapore.
If you are based outside Singapore, there may be specific regulations that apply in relation to the collection, processing and storing of your personal information. To the extent that we are legally required to comply with those regulations in relation to any personal information we collect, process, disclose or store about you, we will comply with those regulations. Please note that we do not develop, target or direct our websites, products or services towards individuals situated outside Singapore. Our business is targeted at individuals who are domiciled in Singapore even though you are able to subscribe for our services from outside Singapore.
If you have questions about this privacy policy, please contact us via email or mail:
Address:
Gradient Symphony PTE. LTD, 160 Robinson Road, #14-04 Singapore Business Federation Center, Singapore (068914)
Email:
admin@earlyemu.comGAIN INSIGHTS DAILY FOR FREEEnjoy a quick, AI-enhanced update on the latest in technology and business. Engage with intriguing Q & A sessions. Stay informed for free.
Early Emu
Navigations
© 2023 EarlyEmu